PAM+

The ultimate player management and engagement solution

WHY CHOOSE US?

WHY CHOOSE US?

Playtech’s award-winning PAM+ platform offers a robust, all-in-one, omnichannel solution for complete visibility and control of the player lifecycle, allowing players to seamlessly transition across games and platforms via a single account and wallet.

 

Why PAM+?

In addition to everything you’d expect from the industry’s leading PAM (Player Account Management) platform, Playtech’s PAM+ also boasts an unrivalled array of player engagement and promotion tools, powerful responsible gaming features, and out-of-the-box integrations with complementary best-of-breed providers. With support for multiple regulatory jurisdictions, Playtech provides a highly customisable, open platform that delivers the best operational tools in the industry.

 

 

 

Omnichannel visibility & control

Manage the player lifecycle centrally and seamlessly across all products and channels

Scalable & robust platform

Future-proof your gaming business with our reliable and highly scalable platform

Open platform

Enhance your offering from our selection of industry-leading integrations, or add your own

Regulated markets support

Navigate regulatory landscapes easily with full regulated market & jurisdictional support

Responsible gaming tools

Access an unparalleled array of tools, setting industry standards for safer and responsible gaming

Identity verification & compliance

Seamlessly integrate with industry-leading KYC providers for identity verification and compliance

Full payment solution

Provide players with a seamless and secure payment experience, integrated with top payment providers worldwide

Data-driven segmentation

Segment players for churn detection & prevention, targeted interventions, promotions and personalised experiences

In-depth reporting

Gain a comprehensive overview of every aspect of your business

Highly flexible wallet

Enjoy a versatile, multi-balance, and multi-product wallet for the ultimate gaming experience

Comprehensive risk & fraud management

Mitigate risks and protect your gaming ecosystem with powerful tools and integrations from top providers

Powerful automation suite

Empower customers to design and automate customised player journeys and interventions with our industry-leading automation suite

A PAM SYSTEM THAT CAN DO IT ALL

Playtech’s PAM+ is the go-to solution for gaming operators seeking an unrivalled operational toolset, omnichannel visibility, multi-jurisdictional support, advanced data-driven segmentation, real-time player data, effective churn detection & prevention, and much more.

With a unique blend of descriptive and predictive models, PAM+ can deliver highly personalised communications based on the individual player’s gaming behavior. Through seamless integration of gaming products, customer management tools, payment processing, and compliance features, all within a user-friendly interface, Playtech offers the most comprehensive PAM system in the industry.

A PAM SYSTEM THAT CAN DO IT ALL
A COMPLETE PACKAGE FOR ENHANCED PLAYER ENGAGEMENT AND REWARDS

A COMPLETE PACKAGE FOR ENHANCED PLAYER ENGAGEMENT AND REWARDS

PAM+ Engagement Center brings together Playtech’s industry-leading personalisation and promotional tools in one central location, allowing operators to create uniquely engaging experiences that help differentiate their brands.

Whether through Player Journey-driven real-time actions, messaging and rewards, Campaign Planner’s scheduled marketing and communication campaigns, PAM+ powerful bonus suite or promotional tools like Leaderboards and Missions, PAM+ Engagement Center provides everything needed to engage players at every stage in their lifecycle. With PAM+ Engagement Center, you can easily:

  • Boost player engagement via Leaderboards, Missions, and Mystery Parcel
  • Issue gamification-style incentives and a vast array of player bonuses and rewards
  • Build cross-product loyalty programs to incentivise players to engage across all products and channels available
  • Create multi-stage player journeys and segment players according to your criteria of choice to engage with them at crucial points in real time
  • Fully automate and manage cross-product CRM through a single one-stop-shop
  • Automatically evaluate effectiveness of campaigns via A/B testing

BEST-OF-BREED PARTNERSHIPS AND INTEGRATIONS

Playtech’s SAAS program offers a wide selection of optional top-tier partner integrations that cater for specific operational and jurisdictional requirements, allowing for continuous expansion and enhancement of capabilities. Some of our industry-leading partners include:

  • RiskNarrative by LexisNexis (formerly known as TruNarrative) for player onboarding, compliance and risk management services
  • Zendesk for fully customisable customer service
  • Xtremepush for multi-channel customer engagement and personalisation
  • Gift & Go for automated management and fulfilment of physical prizes
  • Ada for customer service automation
  • Nevis for customer identity protection and password-less login solutions
BEST-OF-BREED PARTNERSHIPS AND INTEGRATIONS

Our SAAS Partners

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